Contact us about driftwood by filling in and submitting the contact form below, and we’ll attempt to get back to you as soon as possible.GET YOUR ORDERS IN IN TIME! A few back and forth emails between you and us can take some time before an order is finalized. We may need to select, sort, or measure some driftwood pieces, take photos of these driftwood pieces, resize these photos smaller, and email these photos to you so you can see if we have what you have in mind, or for you to choose your favourite pieces from the photos. We post only on a Friday. If you first contact us on a Monday or Tuesday, there’s a good chance we may be ready to post that Friday (or else it may be only the next Friday that we are ready to post).
IMPORTANT! Please be sure to check your spam emails inbox for one to four days after contacting us!
You might find our reply email there.
Emails may sometimes end up in your spam emails folder when prices etc are mentioned.
ALSO IMPORTANT! We work on a first paid first served basis. Prompt payment secures driftwood pieces in question (perhaps ones you have chosen from photographs we have emailed you) just for you. We cannot and do not hold onto pieces that you are interested in for too long if you have not yet paid for them. Driftwood pieces are mostly unique and there may be another customer interested in those same pieces.
Contact us about your special requests, about our driftwood pieces or about our driftwood products.
Please note that we post only on a Friday (minimum postage (via Postnet in East London to another Postnet in South Africa) will be R99 and minimum handling and packaging will be R30). You are welcome to pay an extra R60 if you want or need us to do posting on a Monday, Tuesday, Wednesday or Thursday. After posting at Postnet in East London, the parcel will take 2 to 4 business days to reach another South African Postnet.
NOTE: We send parcels via Postnet to Postnet You order our driftwood pieces at your own risk.
NO REFUNDS: We attempt to package carefully and give no refunds for any breakages or for missing parcels (we do email you a Postnet tracking number after posting at Postnet) or for disappointment in product. Our general “standard” not overly-exceptional driftwood pieces are mostly much like those in the three driftwood Christmas trees in the photo at the top left of this page. Sometimes we have some “special” pieces in stock – those will cost you more.
Fill in the form above and then hit submit to Contact Us!
Terry and Tony
(Teresa Schultz and Tony Flanigan)
© copyright Teresa Schultz and Tony Flanigan 2014, 2015, 2016, 2017, 2018